User Account not shwoing in Azure Metaverse - Azure Sync Issues
Issue : One user was not syncing to Azure AD from AD. Outcome : Found that the user had been joined in the MV to another user and had to have their immutableID corrected to get the AD user matched back to their AAD object. Troubleshooting: User had previously been synced to AAD, so the matching AAD object still existed in AAD, but was no longer connected to the AD object for that user. The AAD object for this user had become orphaned. Sync Server Manager Metaverse search showed that users's account had become synced with another user's account and the affected user's immutableID (msDS-ConsinstencyGuid) had been changed in AD to match the wrong AAD user. In order to separate the user's AD object from the incorrect user in AAD, we first pulled the user out of their syncing OU, ran a sync, and then put them back into their original OU and ran another sync; this was to un-sync the user from the incorrect user ...